Privacy Policy

Effective Date: 01.01.2024
Last Updated: 03.03.2025

1. Introduction

ZERO11 FREIGHT INC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including details about our SMS communications.

By using our services or providing consent for SMS communications, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Employment & Business Information: Job title, employer, and other work-related details.
  • Device & Usage Information: IP address, browser type, and interactions with our website.
  • SMS Data: When you opt-in to receive SMS communications from us, we may collect records of messages sent and received.

3. How We Use Your Information

We use the collected personal information for the following purposes:

  • To facilitate communication between employees, drivers, and administrative staff.
  • To provide updates on job assignments, deliveries, and company notifications.
  • To respond to inquiries and customer service requests.
  • To improve our operations, services, and website experience.
  • To comply with legal requirements and ensure security.

4. Who We Share Your Information With

We do not sell / share your personal information to third parties. We also do not share or sell SMS opt-in consent or phone numbers for SMS purposes.

    5. SMS Consent & Privacy

    Your SMS consent is strictly used for communication related to our business operations. We do not share SMS consent or phone numbers with third parties for marketing purposes. You may opt out of SMS communications at any time by replying “STOP” to any message or contacting us directly.

    6. Data Security

    We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

    7. Your Privacy Choices

    • Opt-Out of SMS: You can unsubscribe from SMS messages by replying “STOP” at any time.
    • Updating Your Information: You may contact us to update or correct your personal information.
    • Cookies & Tracking: You can modify your browser settings to disable cookies, though this may affect website functionality.

    8. Contact Us

    If you have any questions about this Privacy Policy, please contact us:
    ZERO11 FREIGHT INC
    contact@zero11freight.com
    (630) 570-9521
    www.zero11freight.com